July 31, 2020

We are happy to report that one resident and one employee have been deemed recovered.

Due to the constant change in the number of COVID-19 test results pending, we will only send updates when there are COVID-19 positive cases or when COVID-19 positives have been deemed recovered. ​COVID-19 tests are administered for any resident or employee exhibiting signs and symptoms of COVID-19 or when directed by the local health department. Random COVID-19 testing can occur during times of potential exposure, when directed by the health department, or when ordered by a physician. If your loved one has been exposed, a COVID-19 test will be administered. If your loved one tests positive for COVID-19, you will receive a personal phone call.

Our facility is under complete quarantine with only essential medical personnel permitted inside. We continue to follow the Centers for Disease Control, Local Health Department, and Texas Health and Human Services guidance in medically assessing and examining employees at the beginning and end of each shift. We are diligently monitoring and assessing residents and employees, following the disinfecting and housekeeping protocols, adhering to social distancing guidelines, and numerous other preventative measures. Residents have been assigned representatives to aid with communication to family members via Smartphones, tablets, and computers to help minimize feelings of social isolation.

Our thoughts and prayers are with the families and friends who have lost loved ones due to COVID-19. As our nation and the world experience the impact made by the COVID-19 pandemic, rest assured we have implemented the best available precautions and have the appropriate supplies needed to care for your loved one. If you have questions or comments, please contact Michelle Terry, Director of Nursing, at MTerry@paramounthc.com or Lisa Daniell, Corporate VP President of Clinical Services, at LDaniell@paramounthc.com. Please check back to our web site for further updates.


The Texas Long-Term Care Ombudsman Program is hosting a weekly Q&A for Families of LTC Residents.
Visit Their Facebook Page for Events & Information

CDC COVID-19 Updates

CDC’s FAQ for COVID-19

Information on affected US locations

Information for those with higher risk of becoming seriously ill from COVID-19

Quality Living at The Reserve 

Our facility represents the next generation in transitional, short-term care offering around-the-clock clinical support complete with a comprehensive rehabilitation program. Our “patient-centered” philosophy shines the spotlight on the overall experience to include designing a personalized plan of care that focuses on recovery while living in a setting that promotes comfort, dignity, and well-being.

The Reserve at Richardson